A few comments from attendees throughout our 2011 events include (we have over 100 like this from our 2011 events!)
“The best value for money Contact Centre event as you only hear from top ranking organisations who are at the top of their game. You don’t pay for seasoned, slick speakers who enjoy being in the limelight. You pay for real, tangible implemented initiatives explained by peer practitioners.” GM (20 years in the industry)
“An event whereby all Contact Center industry experts gather to share and learn best practices from each other. A place where you can compare if your center can do differently from others and how you can elevate your current performance level.” Director (15 years in the Industry)
“It's a great way of meeting people from other countries and other sectors but who face the same challenges as we do on a daily basis. It's a great way to see what other companies and contact centers are up to and to get some very good ideas that you can decide to implement yourself and raise your own bar.” VP (15 years in the industry)
“The event is very well run and focuses on the attendees and making sure they get as much from it as possible. You don't want to miss any sessions because there are pearls of wisdom in every one. The presenters are all "real life" practitioners and not academics or people who have written books. It's real life examples delivered with passion and a desire to share.” GM
