The CCMA is a not for profit member association leading industry networking, career development and recognition of contact centre professionals in Australia, Asia-Pacific and the World.
We strive for professional customer / contact excellence and value our member base to ensure their collective achievements, innovations, and work in the industry is shared and continual improvement gained through the events, and knowledge sharing carried out through a number of relevant and effective mediums.
The CCMA is to provide a forum where contact centre professionals can interact with their peers locally, nationally and as part of an international network of associations.
