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Whats on in 2012

CCMA Networking Forum and Training Schedule

17-Feb-2012 Melbourne Networking Forum: Ron Gauci, CEO Melbourne Storm 'Leadership in the face of Adversity'
21-Feb-2012 Melbourne: COPC 3 Day HPMT Training Workshop for Contact Centres
01-Mar-2012 Brisbane Networking Forum Breakfast: Dayle Grant, Group Manager ENERGEX 'The shift to integrated multi channel service delivery'
04-May-2012 Melbourne Networking Forum: Speaker and Topic TBC
20-Jul-2012 Melbourne Networking Forum: Speaker and Topic TBC
05-Oct-2012 Melbourne Networking Forum: Speaker and Topic TBC
07-Dec-2012 Melbourne Networking Forum: Speaker and Topic TBC

Previous CCMA Events

02-Dec-2011 Melbourne Networking Forum: Neil Rainey 'How to Work your brain BRILLIANTLY!'
17-Nov-2011 Brisbane Networking Forum: The Great Debate - Thinking about Customer Service, IS Social Media good for companies?
28-Oct-2011 Sydney Networking Forum: Cultural Change in the Telstra Workplace with Michael Bowman, Director Service and Sales
19-Oct-2011 Melbourne: 3 Day Contact Centre Management Training Program (19 - 21 October) Rydges FULLY BOOKED
14-Oct-2011 Melbourne Networking Forum: Cultural Change in the Telstra Workplace with Michael Bowman
11-Oct-2011 Perth Networking Forum: 'Social Media and the Modern Day Organisation ' Michael Ossipoff, Director Capability and Innovation, Telstra
14-Sep-2011 Brisbane Networking Forum: Social Media and the Modern Day Contact Centre
07-Sep-2011 Melbourne: 3 Day Contact Centre Management Training Program (7 - 9 September) Rydges
27-Jul-2011 Melbourne: 3 Day Contact Centre Management Training Program (27 - 29 July) Rydges FULLY BOOKED
24-Jun-2011 Melbourne Networking Forum: Social Media and the Modern Day Contact Centre
22-Jun-2011 Brisbane Networking Forum: Government vs Private Sector 'Compare Staff Engagement & Productivity Strategies!'
27-May-2011 Melbourne: 3 Day Contact Centre Management Training Program (25 - 27 May) FULLY BOOKED
22-Feb-2011 Brisbane Networking Forum: International Guest Speaker: Kenneth Tucker: Telstra Presentation Centre
18-Feb-2011 Melbourne Networking Forum: International Guest Speaker: Kenneth Tucker
15-Feb-2011 Perth Networking Forum: International Guest Speaker: Kenneth Tucker
03-Dec-2010 Melbourne Christmas Networking Lunch: The Arts Centre
24-Nov-2010 Perth 2010 Christmas Sundowner - Palais
16-Nov-2010 Brisbane Networking Sundowner: Cheifly at Lennons
15-Sep-2010 Sydney: Contact Centre Management Course (15 - 17 Sept)
08-Sep-2010 Melbourne: Contact Centre Management Course (8 - 10 Sep)
23-Jul-2010 Melbourne Networking Lunch and Executive Briefing: The Arts Centre
23-Jun-2010 CCMA Perth Networking Sundowner: C Restaurant Lounge
26-May-2010 Melbourne: Contact Centre Management Course (26 - 28 May) Rydges on Swanston
14-May-2010 CCMA Melbourne Networking Lunch: Simon Madden: The Arts Centre
24-Mar-2010 CCMA Perth Networking Sundowner - Bells Function Centre
17-Mar-2010 Melbourne: Contact Centre Management Course (17 - 19 Mar)
26-Feb-2010 Telstra Opens CCMA 2010 Event Program - Melbourne Town Hall
04-Dec-2009 CCMA Melbourne Christmas Luncheon - The Arts Centre
26-Nov-2009 CCMA Sydney Christmas Sundowner - The Chinese Garden Of Friendship
18-Nov-2009 CCMA Perth Christmas Sundowner - Palais