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Contact Us

Please complete this form to send a question or feedback to our Member and Customer Services team.

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Customer Contact Management Association (Inc. Victoria)

Reg No:                A0033335W

ABN:                    11 067 974 162

Postal Address:  GPO Box 1552
                              Melbourne VIC Australia 3001

Address:              393 Flemington Rd
                             North Melbourne VIC 3051

Telephone:           1300 301 390

Fax:                      +61 3 9320 1253

General E-Mail:    information@ccma.asn.au

For Careers or Job Advertising: click here 




Note: Our service representatives will respond to your enquiry as soon as possible, usually within 24 hours.
If your enquiry is urgent, please call 1300 301 390. 



 








Phone
Email


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For specific industry enquiries, please contact the appropriate CCMA Director: 

 

     Query type

 

CCMA E-mail Contact/s

 

CCMA Contact Person/s

General contact centre industry information or enquiries with the CCMA Committee

secretary@ccma.asn.au 

events@ccma.asn.au 

Kirsty McCarthy

Lesley Lindsay

Events, making or cancelling bookings for event

Telephone 1300 301 390

Office hours: 8.30am - 5pm 

email: bookings@ccma.asn.au

Tommasina Mancini

Financial membership invoices, payments and requests


treasurer@ccma.asn.au


Steve Pels

Membership application and queries, new and expired membership information

Sponsorship


treasurer@ccma.asn.au   

executive@ccma.asn.au

sponsorship@ccma.asn.au


Steve Pels

Jackie Hendricks

Josh Read

Advertising, other industry invitations, media liaison

 

president@ccma.asn.au


Anita Bowtell

Industry Awards: 

CCMA, Regional and World Awards enquiries


worldawards@contactcenterworld.com


The team at ContactCenterWorld.com

Public Relations and CCMA Supporters: 

CCMA Sponsorship

CCMA Events

Speaker Opportunities


sponsorship@ccma.asn.au

events@ccma.asn.au

president@ccma.asn.au  


Josh Read 

Lesley Lindsay

Anita Bowtell

 

+++ PLEASE ALLOW UP TO TWO WORKING DAYS FOR A REPLY TO YOUR E-MAIL ENQUIRY +++