Contact Us

Please complete this form to send a question or feedback to our Member and Customer Services team.

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Title	Customer Contact Management Association (Inc. Victoria) Reg No: A0033335W ABN: 11 067 974 162 Postal Address: GPO Box 1552 Melbourne VIC Australia 3001 Address: 393 Flemington Road North Melbourne VIC 3051 Telephone: 1300 301 390 Fax: +61 3 9320 1253 General E-Mail: information@ccma.asn.au For Careers or Job Advertising: click here Note: Our service representatives will respond to your enquiry as soon as possible, usually within 24 hours. If your enquiry is urgent, please call 1300 301 390.
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For specific industry enquiries, please contact the appropriate CCMA Director:

Query type	CCMA email Contact/s	CCMA Contact Person/s
General contact centre industry information or enquiries with the CCMA Committee	secretary@ccma.asn.au events@ccma.asn.au	Michelle Marlan Lesley Lindsay
Events, making or cancelling bookings for event	Telephone 1300 301 390 Office hours: 8.30am - 5.00pm email: bookings@ccma.asn.au	CCMA Contact Centre
Financial membership invoices, payments and requests	treasurer@ccma.asn.au	Steve Pels
Membership application and queries, new and expired membership information Sponsorship	treasurer@ccma.asn.au admin@ccma.asn.au sponsorship@ccma.asn.au	Steve Pels Jackie Hendricks Duncan Wallace
Advertising, other industry invitations, media liaison	president@ccma.asn.au	Anita Bowtell

Query type

CCMA email Contact/s

CCMA Contact Person/s

General contact centre industry information or enquiries with the CCMA Committee

Michelle Marlan

Lesley Lindsay

Events, making or cancelling bookings for event

Telephone 1300 301 390

Office hours: 8.30am - 5.00pm

CCMA Contact Centre

Financial membership invoices, payments and requests

Steve Pels

Membership application and queries, new and expired membership information

Sponsorship

admin@ccma.asn.au

Steve Pels

Jackie Hendricks

Duncan Wallace

Advertising, other industry invitations, media liaison

Anita Bowtell

Industry Awards:

CCMA, Regional and World Awards enquiries	worldawards@contactcenterworld.com	The team at ContactCenterWorld.com

CCMA, Regional and World Awards enquiries

The team at ContactCenterWorld.com

Public Relations and CCMA Supporters:

CCMA Sponsorship CCMA Events Speaker Opportunities	sponsorship@ccma.asn.au events@ccma.asn.au president@ccma.asn.au	Duncan Wallace Lesley Lindsay Anita Bowtell

CCMA Sponsorship

CCMA Events

Speaker Opportunities

Duncan Wallace

Lesley Lindsay

Anita Bowtell

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