Contact Us

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Title	Customer Contact Management Association (Inc. Victoria) Reg No: A0033335W ABN: 11 067 974 162 Postal Address: GPO Box 1552 Melbourne VIC Australia 3001 Address: 393 Flemington Rd North Melbourne VIC 3051 Telephone: 1300 301 390 Fax: +61 3 9320 1253 General E-Mail: information@ccma.asn.au For Careers or Job Advertising: click here Note: Our service representatives will respond to your enquiry as soon as possible, usually within 24 hours. If your enquiry is urgent, please call 1300 301 390.
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For specific industry enquiries, please contact the appropriate CCMA Director:

Query type	CCMA E-mail Contact/s	CCMA Contact Person/s
General contact centre industry information or enquiries with the CCMA Committee	secretary@ccma.asn.au events@ccma.asn.au	Kirsty McCarthy Lesley Lindsay
Events, making or cancelling bookings for event	Telephone 1300 301 390 Office hours: 8.30am - 5pm email: bookings@ccma.asn.au	Tommasina Mancini
Financial membership invoices, payments and requests	treasurer@ccma.asn.au	Steve Pels
Membership application and queries, new and expired membership information Sponsorship	treasurer@ccma.asn.au executive@ccma.asn.au sponsorship@ccma.asn.au	Steve Pels Jackie Hendricks Josh Read
Advertising, other industry invitations, media liaison	president@ccma.asn.au	Anita Bowtell

Query type

CCMA E-mail Contact/s

CCMA Contact Person/s

General contact centre industry information or enquiries with the CCMA Committee

Kirsty McCarthy

Lesley Lindsay

Events, making or cancelling bookings for event

Telephone 1300 301 390

Office hours: 8.30am - 5pm

Tommasina Mancini

Financial membership invoices, payments and requests

Steve Pels

Membership application and queries, new and expired membership information

Sponsorship

Steve Pels

Jackie Hendricks

Josh Read

Advertising, other industry invitations, media liaison

Anita Bowtell

Industry Awards:

CCMA, Regional and World Awards enquiries	worldawards@contactcenterworld.com	The team at ContactCenterWorld.com

CCMA, Regional and World Awards enquiries

The team at ContactCenterWorld.com

Public Relations and CCMA Supporters:

CCMA Sponsorship CCMA Events Speaker Opportunities	sponsorship@ccma.asn.au events@ccma.asn.au president@ccma.asn.au	Josh Read Lesley Lindsay Anita Bowtell

CCMA Sponsorship

CCMA Events

Speaker Opportunities

Josh Read

Lesley Lindsay

Anita Bowtell

+++ PLEASE ALLOW UP TO TWO WORKING DAYS FOR A REPLY TO YOUR E-MAIL ENQUIRY +++